Trauma-informed Care

Trauma-informed care is a first-responders guide to assisting people who may be suffering from psychological trauma. This course is designed for security professionals and authority figures to work with someone in a manner that does not worsen their trauma while still resolving the situation and getting the subject to advanced care. (4 hr; must complete within 30 days)

Professionalism

Professionalism re-enforces learner understanding of the key component of professional in the security industry. The emphasis is on acceptable processes and practices that build trust and respect with the community. This course explores strong and objective material that improves a security professional’s in the security industry. (2 hr; must complete within 15 days)

Ethical Conduct

Ethical Conduct develops learner understanding of the values, purpose, and importance of having integrity in the security industry. Learners explore the negative influences that can affect a security professional’s integrity. Learners explore common organizational policies, procedures, and processes that maintain a security professional’s integrity. (2 hr; must complete within 15 days)

Human Physiology and Psychology

Human Physiology and Psychology is foundational to understanding how a person responds to the stress of a difficult situation. Topics include human physiology, the sympathetic nervous system, the triune brain model, and strategies for engaging with people in different cognitive states. (4 hr; must complete within 30 days)

Situational Awareness

Situational Awareness is your radar for reading the environment, identifying situations, understanding them, and staying safe during them. Cultivating this awareness allows you to make better decisions, prevent and mitigate undesirable activity, and keep yourself and everyone safer in a dynamic environment. (6 hr; must complete within 30 days)

Tactical Communication

Tactical Communication is the use of verbal and nonverbal communication strategies to obtain cooperation or voluntary compliance and de-escalate a situation. To effectively communicate, a security professional must understand human behavior and the mental states of the people they are engaging with. (12 hr; must complete within 30 days)