Security professionals are expected to engage in challenging, dangerous, and litigious situations. Often, subjects will target security professionals with verbal and physical abuse. Their goal being to make the security professional “loose their cool”, and act unprofessionally. The subject then uses this as the basis for a complaint against the security professional.
In the extreme, this can lead to criminal charges against the security professional and civil litigation against everyone.
In November 2025, Halifax bouncer Alexander Levy was convicted of manslaughter for the December 2022 death of patron Ryan Sawyer.
Sawyer and his friends had caused a ruckus inside the establishment, and were asked to leave. They did. Outside the establishment, the situation escalated. Levy lost emotional control and used a rear-naked choke on Sawyer. This choke blocks blood to the brain, causing a person to pass out in a few seconds. Levy held the choke for over two minutes.
Verbal abuse is common of authority figures, including security professionals. Maintaining emotional detachment in critical to remaining rational and acting professionally and lawfully.
CA🍁SP develops training courses and programs to help security professionals understand their roles, rights, and responsibilities, including the ability to maintain emotional detachment. This for the betterment of security professionals, their employers and clients, and the workers and customers they protect.
